Delivery/Shipping Policy
Shipping within the UAE:
- Shipping takes 2 to 7 working days by a third-party courier company.
- Shipping fees is 20 dhs.
Shipping international:
- Shipping takes 7 to 10 working days by a third-party courier company.
- Shipping charges is covered by the customer and delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location.
Avoid any delivery delay by providing your full address along with your contact details.
REFUND POLICY
Refund, return or exchange are not possible
- in case of any mistake in the order from our side, item will be replaced, subject to informing us within 7 working days from the delivery date.
- alterations are possible with additional charges 50 AED and delivery charges are covered by customer.
- Custom Orders are non-refundable.
CANCELLATION POLICY
- Customer can cancel or change their order within 2 hours of placing the order.